Privacy & Security

Your account at Mirpur 13 Privacy Policy & Data Protection

Mirpur 13 believes your personal data belongs to you. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 Language: English SSL Secured

Your information is never sold to third parties.

Your privacy is our priority: mirpur 13 never sells your personal information to third parties. All data is used solely to improve our services and keep your account secure.

1. Introduction

Welcome to mirpur 13. This Privacy Policy document sets out the rules governing the collection, use, and protection of information between mirpur 13 and its members. We believe transparency is the best policy — which is why this Privacy Policy is written in plain language, so every member understands exactly what we do with their data.

By using the mirpur 13 platform, you agree to this Privacy Policy. If you have any objections, please discontinue use of the platform or contact our support team — we're always here to help.

2. What Information We Collect

Mirpur 13 collects the types of information listed below in order to provide its services. Only necessary information is collected — nothing beyond what is required.

A. Personally Identifiable Information

  • Full name and date of birth
  • Email Address & Mobile Number
  • Current residential address
  • National ID (NID) or Passport Number (for KYC)
  • Bank or mobile banking account details

B. Automatically Collected Information

  • IP address and device type
  • Browser Version & Operating System
  • Platform activity logs (login times, betting history)
  • Cookies & Session Data
  • Geolocation (only with your permission)

C. Transaction Information

  • Deposit and withdrawal history
  • Betting & Gaming Transaction Records
  • Bonus & Promotion Usage Information

3. Why We Collect Your Information

Mirpur 13 never collects data without a reason. Every piece of information we collect serves a specific, justifiable purpose:

Data Type Purpose of Collection Legal Basis
Name & Contact Information Account Creation & Communication Contractual
NID / Passport KYC Verification Legal Obligation
Payment Information Deposit & Withdrawal Processing Contractual
IP & Device Information Fraud Prevention & Security Legitimate Interest
Cookie Data Enhanced Experience Compliance
Betting History Responsible Gaming Monitoring Legitimate Interest

4. How Your Information Is Used

Mirpur 13 uses the information it collects for the purposes listed below. Each use is guided by the best interests of our members — their convenience and security:

  • Account Management: To complete registration, login, and account verification processes.
  • Payment Processing: To process deposits and withdrawals securely.
  • Customer Support: To verify accurate information when resolving issues and providing support.
  • Security & Fraud Prevention: To detect unauthorized access and suspicious activity.
  • Promotional Communications: To send you offers and updates, where consent has been given.
  • Product Improvement: For analytics to improve your experience on the platform.
  • Legal Compliance: To comply with applicable laws and regulatory requirements.
  • Responsible Gaming: To identify risky behavior and provide members with timely assistance.

5. Sharing Information with Third Parties

Core principles: mirpur 13 never sells, rents, or commercially shares your personal information with third parties.

However, information may be shared in the following limited circumstances:

  • Payment Processors: To process transactions with bKash, Nagad, Rocket, and our banking partners.
  • KYC Verification Services: With authorized verification providers to confirm your identity.
  • Legal Authorities: Upon a court order or a valid request from a government authority.
  • Technology Partners: For secure cloud and hosting services required to operate the platform.
  • Fraud Prevention Services: Minimum necessary data shared with the anti-fraud system.

Strict confidentiality agreements are maintained in each of the above cases. These parties are bound to comply with mirpur 13's privacy policy.

6. Cookies Policy

Cookies are used on the mirpur 13 website and app. Cookies are small text files stored on your device that make your experience smoother and more personalized.

Cookie Type

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and settings.
  • Analytics Cookies: To monitor platform usage and drive improvements.
  • Marketing Cookies: To show relevant offers (activated only with your consent).

You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may affect the platform's functionality.

7. How We Protect Your Data

Mirpur 13 uses industry-leading technology and practices to protect your data. Below are our key security measures:

SSL/TLS Encryption

All data transfers are secured with 256-bit SSL encryption, keeping your information fully protected in transit.

Encrypted Database

Stored data is kept in encrypted databases. Direct server access is strictly controlled.

Two-Factor Authentication (2FA)

Members can enable 2FA on their account to fully prevent unauthorized access.

Minimum Access Policy

Mirpur 13 staff can only access the information necessary for their specific role. No one has access to all data.

Regular Security Audits

Third-party security experts conduct regular system audits. Any vulnerabilities identified are resolved immediately.

8. Data Retention Period

Mirpur 13 does not retain data beyond what is necessary. Retention periods by data type are outlined below:

Data Type Retention Period Action Upon Expiry
Account Information For the duration of active account + 5 years Securely Deleted
Transaction Records 7 years (legal requirement) Archived
KYC Documents 5 years after account closure Securely Deleted
Log Files 12 Months Deleted automatically
Cookie Data Session or Up to 30 Days Deleted automatically
Marketing preferences Until Consent Is Withdrawn Deleted immediately

9. Your Rights

As a mirpur 13 member, you have the following rights over your personal information:

  • Right to Access: You can find out exactly what information mirpur 13 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or outdated information.
  • Right to Erasure: You may request deletion of your data under certain conditions.
  • Right to Restrict Processing: In certain cases, you may request a temporary restriction on the processing of your data.
  • Right to Data Portability: You may request your information in a structured, portable format.
  • Right to Opt Out of Marketing: You may opt out of promotional communications at any time.
  • Right to Lodge a Complaint: If you are dissatisfied with our policy, you have the right to lodge a complaint with the relevant authority.

To exercise any of these rights, please email us: support@mirpur13.com. We will respond within 30 business days.

10. Protection of Minors

mirpur 13 strictly follows an 18+ policy. No information is collected from individuals under the age of 18.

Mirpur 13 does not provide services to minors under any circumstances. If we become aware that data has been collected from anyone under the age of 18, that data will be deleted immediately and the associated account will be closed.

If you believe your child has created an account on mirpur 13, please contact our support team immediately.

11. Changes to the Privacy Policy

Mirpur 13 may update this Privacy Policy as needed. Members will be notified of significant changes in advance via email or an on-platform notice.

Continued use of mirpur 13 after any changes constitutes your acceptance of the updated policy. The latest version of our Privacy Policy will always be available on this page.

12. Contact Us

For any privacy-related questions or requests, please get in touch with us:

  • Email: support@mirpur13.com
  • Live Chat: Click the chat icon on the right side of the platform (available 24/7)
  • Support Ticket: Log in to your account and open a ticket from the Support section

We always aim to respond within 30 business days. For urgent matters, reaching out via live chat will get you a faster resolution.

Why Your Information at mirpur 13 Secure?

We don't just make promises — we back them up with action.

256-Bit SSL Encryption

Every data transfer is protected with banking-grade encryption. Your information cannot be intercepted in transit.

Two-Factor Authentication

With 2FA enabled, your account stays protected even if your password is compromised. Maximum account security, guaranteed.

Data Is Never Sold

Mirpur 13 never sells members' personal information to third parties. This is our absolute and unwavering commitment.

Regular Security Audits

Third-party security experts regularly audit our systems. Vulnerabilities are addressed before they can be exploited.

Encrypted Database

All stored data is kept in encrypted databases. Direct server access is strictly limited and tightly controlled.

You're in Control

You can request to view, correct, or delete your data at any time. Your data belongs to you.

In a Secure Environment Start Betting

Your privacy is fully protected at mirpur 13. We're always here for you — with industry-leading security, a transparent privacy policy, and 24/7 support. Open an account today and enjoy with complete peace of mind.

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